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Spa Receptionist (Seasonal Winter)

Martis Camp Club, Tahoe's premier private club and community, is seeking an additional Spa Receptionist for the Winter Season. This position requires working weekends and holidays. 

The position will start mid-November and go through the end of the winter season (March/April depending on snow.) 

Job Summary:        

The Spa Receptionist is responsible for the reception area at the spa. Includes the greeting of all guests, answering phone calls, assisting guests with questions regarding spa services and products, booking all appointments, checking the guest into the computer system and charging for services performed. The Spa Receptionist is responsible for the sale and service of all retail products to guests. They are responsible for maintaining the retail area of the spa in a clean and orderly manner. The Spa Receptionist  should be knowledgeable of the features and benefits of all retail offerings, product sales and promotions.  They must understand how to effectively recommend products to meet the needs of our guests.

Position Requirements:

  • Must pass a pre-employment drug screen (excludes marijuana for 21 and over)
  • Must be detail-oriented and have ability to multi-task
  • Ability to be efficient and productive in a fast-paced environment
  • Must have enthusiasm and possess excellent customer service skills
  • Enjoy working with people and possess a friendly and outgoing personality
  • Excellent communication, listening and computer skills
  • A background in retail sales is a plus 
  • Meet monthly sales goals as outlined by management
  • Must be a team player
  • 30-40 hours a week
  • Must work on Saturdays and Sundays

Physical Requirements:

  • Must be able to sit for up to 5 hours at a time
  • Must be able to crouch, squat, or kneel when stocking spa products
  • Must be able to stand for up to 3 hours at a time
  • Must be able to physically ring in purchases on the computer
  • Must be able to lift and safely transport product from the loading dock to the spa approximately ΒΌ mile up to 25 pounds
  • Must be able to transfer packages 26 pounds and over on a dolly

Benefits & Perks:

  • Retail discounts in Spa and Golf
  • Family meal (one per shift)
  • Access to some Club amenities
  • Ambassador Holiday Party
  • Annual End of Season Party
  • Accrued sick pay
  • Participation in YouEarnedIt! recognition program
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